Frequently Asked Questions



How much does shipping cost?

When will I get my item?

Do you ship to Canada?

Do you ship internationally?

How long does three-day shipping take?

Sales & Discounts

Can I use two coupon codes for the same order?

Can I use a coupon code on a sale item?

Artisan Production

Who made my item?

How much do you pay artisans?

Can you work with my artisan group?


Why don't you just give money to developing countries?


Do you offer returns?

How do I return an item?