Frequently Asked Questions

FAQ

Shipping

How much does shipping cost?

When will I get my item?

Do you ship to Canada?

Do you ship internationally?

How long does three-day shipping take?

Sales & Discounts

Can I use two coupon codes for the same order?

Can I use a coupon code on a sale item?

Artisan Production

Who made my item?

How much do you pay artisans?

Can you work with my artisan group?

Charity

Why don't you just give money to developing countries?

Why do you only give back 50%?

Returns

Do you offer returns?

How do I return an item?