Frequently Asked Questions

Q: How much does shipping cost?

Shipping to the U.S. for orders under 1lb are only $3.75, orders over 1lb are a flat $6. Any order over $150 ships for free!

Q: When will I get my item?

95% of the time we ship out orders within 1 business day. Occasionally we have delays getting products from artisans. We will usually note this on the product page as a "backordered" item. The amount of shipping time varies on location, but the average total shipping time is 4-5 business days.

Q: Do you ship to Canada?

Yes! We use USPS to calculate rates at checkout. For larger orders, sending us an email at support@vineworks.gives will allow us to offer faster/cheaper rates through FedEx.

Q: Do you ship internationally?

Yes! Shipping to Canada, Australia, Mexico, New Zealand and the United Kingdom is calculated automatically at checkout through either USPS or DHL (customers choice). For all other international countries, email us at support@vineworks.gives and we can get you a custom shipping quote.

Q: Can I use two coupon codes for the same order?

Unfortunately, no. Our system only supports one coupon code per order. If you are looking to order wholesale, send us an email at support@vineworks.gives and we can get you discounted pricing for your fundraiser or boutique.

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Vineworks
3510 Hopkins Place N
Oakdale, MN 55128
info@vineworks.gives
651.300.2601

Frequently Asked Questions

FAQ

Shipping

How much does shipping cost?

When will I get my item?

Do you ship to Canada?

Do you ship internationally?

Sales & Discounts

Can I use two coupon codes for the same order?

Artisan Production

Charity

Returns

Shopping at Vineworks

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